- NQF/SABPP- accredited: No. 63915P120BP
- SABPP CPD accredited: No.CN15CPD0028
- Overwhelming results and feedback received from the construction; mining ; and financial services industries participants who attended the course
- Pre- and post-course learning assessments.
- Role plays from Day 1 to Day 3: chairing disciplinary enquiry; and chairing grievances, using given criteria with structured feedback from peers and course facilitator.
- Incorporates latest labour law amendments on dismissals and workplace discipline
- As part of their pre-course learning assignment, participants are required to study their organisations’ employee relations policy; disciplinary code and procedure; and grievance policy and procedure and bring these to the course for appropriate contextualisation and incorporation of best practice.
- Input on possible alignment/realignment of Disciplinary Code and Procedure ; and Grievance Policy and Procedure to best practice
- A strong focus on relevant case law.
- Can be presented on a “train-the-trainer” and licence agreement basis for large organisations.
The current South African labour relations climate is characterised by inter alia attempts to operationalise the employer-employee relationship and to contain conflict through procedural rules that prescribe desired and undesired conduct. This requires a joint establishment of processes by the employer and trade union to address the management of grievances and workplace discipline. A collaborative establishment of the grievance and disciplinary processes is an attempt to ensure that conflict within the workplace is effectively managed. Both these processes are a strategic requirement of organisations, given their role in attaining a harmonious labour relations climate within the workplace. Our 3-day programme in Effective Workplace Discipline and Grievance Management takes the above as a point of departure.
Who should attend?
- Shop stewards
- Union Officials
- Bargaining council officials
- CCMA officials
- Senior Managers /Managers
- HR Professionals
- Workplace Forum members
Course duration: 3 days
4-6 April 2017
15-17 May 2017
5-7 June 2017
17-19 July 2017
2-4 August 2017
13-15 Sept 2017
2-4 October 2017
Venue: Pretoria - specific venue to be advised
Course fee: R7200-00 per delegate
In-house presentation: Can be arranged at reasonable discounted fees.
Click here to download course brochure Effective Workplace Discipline and Grievance Management EWD
Module 1: The context of workplace discipline
- Contract of employment and common law requirements
- Common law and the employment relationship
- Common law duties and obligations of employers and employees
- Sources of South African labour law
- Overview of labour legislation
Module 2: Code of Good Practice: Dismissal
- Provisions of the Code of Good Practice: Dismissal
- Disciplinary procedures prior to dismissal
- Fair procedure
- Discipline in the case of industrial action
- Dismissal for misconduct
Module 3: Workplace discipline
- Analysis of company-specific procedures and processes including intoxication and alcoholism
- Alignment to best practice
- Disciplinary penalties
- Various levels of disciplinary action
Module 4: Corrective discipline
- The concept of progressive discipline
- Principles of progressive discipline
- Informal disciplinary action
- Disciplinary counselling interview
- Disciplinary interview
Module 5: Labour law amendments and implications for dismissals
- Labour Relations Amendment Act, Act 6 of 2014 (LRAA)
- Employment Services Act, Act 4 of 2014 (ESA)
Module 6: The disciplinary hearing
- Participants and their roles in a disciplinary hearing
- The disciplinary hearing process
- Initiating: witnesses; evidence; opening and closing arguments
- Dealing with witnesses who conceal the misconduct: residual/team/derivative misconduct
- Role of chairperson and guidelines on chairing a disciplinary hearing
- Testimonies of witnesses and rules of natural justice
- Employee refuses/fails to attend a disciplinary hearing
- Disciplinary hearings that are criminal offences
- Double-jeopardy/second hearing for harsher penalty
- Employer appealing against own chairperson’s sanction
Module 7: Effective management of grievances
- Two ingredients for institutionalising employer-employee relationship
- The consequences of ignoring employee grievances
- A fine line between “protected disclosure” and employee grievances?
- Company-specific grievance policies and processes
- Guidelines for conducting a grievance hearing